Abstract
This research examines adaptive performance that can be beneficial in improving employee and organizational performance. This is reflected in the influence of work overload, information technology use, and employee readiness to change. This study will focus on team leaders because they lead the work implementation, carry responsibility as leaders, facilitate change, and ensure smooth operation. This study analyzes the direct effect of work overload, information technology use, and employee readiness to change on adaptive performance. The mediation roles of job satisfaction are also tested. 510 team leaders at BPS-Statistics Indonesia were selected as respondents and completed the questionnaire online. The analysis of this research data was carried out using structural equation modelling. The results show that the direct influence hypothesis of this study has been shown to have a significant impact. This shows that individual factors, such as employee readiness to change, play an important role in the process of adaptive performance. The factor of work media or tools, such as information technology use, also plays a role that is reflected in job satisfaction. Meanwhile, the workload factor in work overload indicates that individual motivation plays an active role in shaping organizational behavior.
Keywords: adaptive performance, work overload, information technology use, employee readiness to change, job satisfaction
How to Cite:
Sakti, P., Parimita, W. & Widyastuti, U., (2025) “Determining Variables that Affect Adaptive Performance: An Empirical Study at BPS-Statistics Indonesia”, Australasian Accounting, Business and Finance Journal 19(5): 2, 4–27. doi: https://doi.org/10.14453/aabfj.v19i5.02
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